Payment and delivery
Is my personal data safe?
The security of the online store FeelFreeKayak servers are closely monitored in order to prevent any cases of unauthorized disclosure or use of credit card and personal data.
FeelFreeKayak online store uses the SSL protocol, uses SSL encryption, ensuring the protection of websites and the confidentiality of data transmitted electronically and guaranteeing a high level of security of transactions.
FeelFreeKayaks online store accepts various payment methods. See the method list below for more details.
Traditional transfer/ Bank transfer
We enable payment by traditional bank transfer to our store's account, all data is provided when selecting this option.
INGBPLPW PL 25 1050 1764 1000 0091 4290 3773
Credit card payments are processed immediately by Przelewy24, and due to the possibility of quick order processing, this form of payment is preferred by the company.
The ordered goods are delivered via the courier company and also by transport companies in the case of kayaks.
See the method list below for more details.
Courier service, prepayment:
The shipping cost is determined during the purchase process. FeelFreeKayak reserves the right to individually evaluate goods ordered for delivery in Europe. In the event of damage to the package, tapes and the lack of complete order, the package should be checked in the presence of the courier. If we notice damage to the goods, the incompleteness of the goods should be prepared in the presence of the courier.
ATTENTION! Complaints about damage or lack of goods will be considered only with the protocol of the courier company. Otherwise, complaints may be rejected.
Carrier transport of kayaks prepayment:
Due to the unusual dimensions of the goods, the shipping cost is determined in two ways:
- The shipping cost is determined during the buying process.
- The shipping cost is determined by one of our employees, in the next step the user is informed about the individual transport costs.